How can we help?

Call either office and our front desk will find the first available slot — most new patients are seen within the week.

Yes. We hold same-day appointments for acute illness every weekday, plus a walk-in sick window from 8–9 AM.

Bring your insurance card, a photo ID, and your child's immunization record if transferring from another practice.

We recommend a first visit within 2–3 days of leaving the hospital, followed by a visit around 2 weeks of age.

Yes — we have a certified lactation consultant on staff for latch, supply, pumping and feeding questions of any kind.

Yes, our nurse line is available for quick, non-urgent newborn questions like feeding, rashes or sleep concerns.

Yes, we follow the CDC's recommended immunization schedule and never delay vaccines without a documented medical reason.

Absolutely. Our team can build a catch-up schedule and answer any concerns, no judgment.

Yes, seasonal flu shots and COVID-19 vaccines are available as recommended for your child's age.

For true emergencies — difficulty breathing, severe injury, unresponsiveness — call 911 or go to the ER directly. Our on-call physician can help you decide if you're unsure.

Yes, a PHCA physician is on call 24 hours a day for urgent concerns.

Sick and well visits use separate waiting areas at both offices to reduce the spread of illness.

We accept most major commercial insurance plans as well as Medicaid. Call our office and our billing team will confirm your specific plan.

Most plans, including Medicaid, cover preventive well-child visits at no cost to you.

Yes, our billing team can discuss payment plan options for out-of-pocket balances — call our office to set one up.

Ask our front desk for a portal invitation at your next visit, or call our office and we'll email you a secure link.

Yes — once your portal account is active, you can request refills directly and our nurses process most within one business day.

Yes, secure messaging is available through the patient portal for non-urgent questions.