Legal & Policies
Policies & Patient Forms
Our practice policies, in plain language — covering privacy, billing, immunizations, and your rights as a PHCA patient family.
Privacy Policy
How we collect, use and protect your family's information, including HIPAA-protected health records.
Read policyNo Surprises Act Policy
Your protections against unexpected medical bills, per the federal No Surprises Act.
Read policyNon-Discrimination & Grievance Policy
Our commitment to non-discrimination, language access, accessibility, and how to file a grievance.
Read policyImmunization Policy
Our approach to childhood immunizations, the CDC schedule, and catch-up plans.
Read policyDivorced & Separated Families Policy
How we handle consent, communication and records access for separated or divorced parents.
Read policyFinancial Policy
Our billing practices — insurance, copayments, self-pay rates, and missed appointments.
Read policy